Easy living pools has been easy to work with and very responsive. Alicia and Jo were a great help when our salt converter stopped working annd took care of this while under warranty Always very informative and supportive with pool water checks. Kevin and Jose R did a great job closing the pool this fall. Quick and efficient and made it look easy.

Ths is our second pool with Easy Living pools and can’t say enough good things about the team, quality of work, and responsiveness. They were very willing to work through a challenging installation as we live on a steep hill. It has been a great summer to install the pool. We put in the “Illusion 30” by Imagine Pools and it’s perfect. The shallow end is great for our grandchildren or just lounging. Great product, excellent service from Easy Living Pools. Thank you Chris Mathew’s and your team for a job well done!!

Easy living pools were Fantastic to work with! I was in a horrible position with an existing company that ended up hanging me out to dry. I contacted Easy living pools, and they came out like it was no big deal, corrected all the mistakes, finished the pool, and now I have my dream pool Oasis. I would highly recommend these guys to anyone looking to install a pool.

Great experience with Easy Living Pools. Mark has been fabulous to work with throughout our project. He is always available and patient with our crazy first-time pool owner questions! Can't say enough about his excellent customer service. Also, pool school was very helpful, and we appreciate how the relationship with Chris and his team continues to grow over time.

I do not write reviews but due to their extraordinary work I am making an exception for Easy Living Pools. Brian made the design process very easy and even enjoyable. Mark and the construction crew were a pleasure to work with. We are thrilled with our beautiful pool and very thankful that we made the choice to work with Easy Living Pools.

We chose Easy Living Pools for our pool installation and couldn't be happier with the result. For starters, we have a fairly small lot in a neighborhood with a pretty strict HOA. Brian (our initial contact) felt confident he could create a design that could maximize our space and get approval from the HOA. We initially were going to do a rectangular pool, but Brian felt a freeform pool would give us more options and we loved his design! He got us through the HOA approval process very easily! We also threw them a curveball by asking for a spa/pool combo that they hadn't done before. They were open to doing it for us and educated themselves in the differences in plumbing and electrical when it comes to a hot tub that pours into the pool. Installation to completion took just over 2 months and when I look at my backyard now and what it looked like at the end of March, I can't believe all they accomplished in that short amount of time. I have heard horror stories of pools taking a year and legal battles with neighbors - I can happily say that was not the case with us. We also changed a few things in the design even as construction was occurring and they accommodated everything for us. Chris (the owner) gives you his personal cell phone and you can text him anytime. He came over on a Friday night at 8PM to turn on the pool when the plumbing was completed and called me at a baseball game and asked me "what temperature I want the spa at?". When we got home the pool was hot with all the lights on and it was an awesome memory seeing it lit up for the first time. He also came over on the weekends, early mornings and the night before Father's Day to address a few issues. He is very committed to the customer and making them happy with the end product. We love our pool - the kids are in it everyday. I feel like we are on vacation everyday! We have gotten so many compliments and I've told all our friends that if you are thinking about a pool, you have to go with Easy Living!

Overall we are happy with our pool. It was pretty impressive how quickly the hole was dug and pool put into place. We were eager to get it installed and they couldn’t get it done fast enough but they also made sure it was done the right way from the design we wanted and the installation of everything. We had some small (which is to be expected with a big project) but they resolved then very quickly. We would have recommended them to other people we know.

Update 5/17/24 - Had an issue with the pool heater. Called Rheem to do a warranty claim. Also emailed Easy Living. Rheem was going to have to mail the parts, then coordinate an installer. Easy Living had the parts in stock and offered to come fix the unit. Turns out the touch panel had corrosion and they replaced with a new one. Glad to see the customer service has improved and they stepped in to help. Big thank you to Chris. Summary - Horrible communication, poor customer service, and poor workmanship. Easy Living installed a fiber glass pool in our back yard. We were told it would be an 8 week build, but ended up taking from a start date of 7/26 and final inspection on 11/1 (14 weeks). The pool dig and initial install went well and Easy Living was ahead of schedule... However, once the concrete was poured, Easy Living slowed work for some reason and we had trouble getting responses to our inquiries. We went three full weeks without anyone on site. Once work resumed, the fence installers cut the electrical to the pool cover, rendering all electrical useless (filter, pump, heater). It was almost a full month before it was fixed and meant we couldn't use the pool at this time. In the end, with the help of the president of the company, everything got fixed and finished and we're really excited for next year to begin using the pool. One other thing was the abruptness and tone of the office manager (Rikki). This started when we sent our initial deposit. I noticed that the money had been returned to my checking account. I called my bank and was told that the bank rejected the deposit because the endorsee didn't match who the checkwas written to. I promptly contacted Easy Living Pools and they admonished us for our bank returningthe check saying they would waive the returned check fee only this time... even though it was their error that caused the check to be returned. Later on in the build process, we received an email in ALL CAPS alerting us that we had a past due bill. This was during the time when Easy Living stopped showing up. Previously, we had handed every check directly to an Easy Living Rep who was onsite... with no one here, there was no one to hand it to. Again, later on in the build process, we received an invoice for a pool cover, even though the pool cover 1. didn't have electrical going to it (see above with the fence) and 2. wasn't fully installed. When I inquired why we received the invoice for uncompleted work... we were told that we had a fully functioning pool cover and payment was due immediately. This turned out to be incredibly untrue as once the power was fixed, it turned out the electrical component for the pool cover was defective. We're really excited for the pool, but the process wasn't painless. Hope this review helps.

Easy Living Pools opened our pool today, and Mike, Ray, and Gary were professional and friendly. The service is reasonably priced and the company in general has had wonderful customer service. Highly recommend them not only for opening and closing services, but also for water testing and pool chemical supply.

As someone who’s never owned a pool before, buying a pool can be overwhelming at times. 1) It’s a lot of money 2) You’re not really sure what you’re doing 3) You are placing a lot of trust in the builder. We spoke to 5 different builders in Columbus. Important factors to us in the process: cost, design, timeline, and trust. Easy Living Pools was in our Top 2. What ultimately differentiated them was price transparency, competing pricing, timeline (available to break ground within 2 months), and trust (they installed 2 pools at neighbors’ houses which they were both satisfied with). Having referrals you can trust is HUGE. We were even able to go to their houses and see their pools. EasyLiving partnered really well with us on design. They offered suggestions on things to consider and avoid. We went back and forth on design and ultimately landed on one we were really pleased with and put a down payment down. As promised, within 2 months, they broke ground. The pool was installed and we were swimming 2wks after that. Now, keep in mind, the pool was swimmable but by no means was the project finished. However, we had 2 little kids chomping at the bit to hop in. We did and we loved it. I’d say that start to finish, our project took Easy Living about 8wks to complete. This timeline will vary project to project, of course. However, what I appreciated throughout the project was transparency and excellent communication. Expectations were always clear and understood throughout. We even adjusted a few things on our design along the way and they were very understanding and accommodating. Also, I just remembered, another great thing about Easy Living is that they were a one stop shop, they literally coordinated everything (permits, electrical, plumbing, pool install, auto-cover install, and landscaping). Other pool builders did not offer this. Overall, we had a great experience. I’m not suggesting everyone’s experience will be perfect, because there are lots of variables with these types of projects, but our experience was pretty incredible. I would highly recommend Easy Living based on this. Lastly, my advice to each potential buyer is: 1) do your homework online (lots of great resources you can Google on what to consider when buying a pool), 2) get referrals 3) ask LOTS of questions, and 4) ultimately go with who you can trust. Good luck!

I had previously worked with Easy Living Pools ~ 5 years ago when they installed a pool in my Grove City home. They did a great job, so when I wanted a pool in my new home in Delaware there was only one choice – Easy Living Pools. Prior to closing on the home, Chris worked with me to design and scope the project, so when I closed on the home we could get started right away. The original install went according to plan and we were in a position to use the pool upon the first “pool season”. After this season, a very unfortunate “act of god” occurred and the entire length of my 35’ pool collapsed. This was due to natural and environmental factors, not workmanship, and this is something neither of us ever expected and were dismayed. Chris and the team could have easily taken the position of “not their problem”, but this never was my experience. Chris was very professional and collaborative in finding a resolution that was agreeable to both parties, fair and went above and beyond to get this corrected ASAP. This included working with local city and township personnel to correct the environmental factors that caused the issue and was expeditious in fixing the pool, so much so that we didn’t miss our 2nd pool season. Over the years, Chris and the team at Easy Living Pools have become not only a great service provider but friends. The entire team is top notch and no mater what day of the week, time of day or what is going on, my calls and messages are answered and resolved.

We had a 16x35 fiberglass pool installed last Winter/Spring- the planning stage, organized by Brian, was detailed and thoughtful. They were very accommodating for any designs changes and additions. Mark was our project manager and Gary continues to be our service person- excellent job by all and we have been very pleased!

Tech arrived on time and went right to work and effectively communicated his plan. I have scheduled additional maintenance work to be completed later this fall. I have referred Easy Living services to a friend. They plan to contact the office. I plan to continue to use and recommend Easy Living. The closing price is connective. I appreciate professional, customer service orientated representatives. Thank you Easy Living. You earn a 10 customer service score .*** Future services scheduled.

Anytime you make a big decision to take on a large construction project you are nervous but easy living has been great throughout the process from the estimate and design to the start of construction, the dig, the concrete, the equipment and the cleanup and getting the yard back together. We had multiple estimates from other places and east living was the best and timing was much quicker than others. I would highly recommend.

I can’t say enough good about this company. They saved us from a terrible experience with another so called “pool installer”. One who took our money then never returned. Easy Living Pools, Ron, Chris, and Alicia have all been nothing but professional, kind, attentive, thorough, and hardworking. They had empathy for us. They stand by what they say and they do it timely. They really work well together and know their business. They never rush through things with you they are dedicated to you as their customer and they make you feel like family. I couldn’t have asked for a better experience. Thank you, thank you!!

This is both a Thank you to Chris at Easy Living Pools for his persistence at getting our Heat Pump back up and running and a PSA (Public Service Announcement) for those of you that have heat pumps for your pools. We couldn't get the heater to turn on when opening the pool this year, so I called Chris on a SATURDAY and he answered!!! He came out a couple days later and discovered mice had made our heat pump their home over the winter and literally ate the entire inside. (see photos, in one photo you can even see the last little guy that remained) It did take Chris several weeks of emails and phone calls to the heat pump manufacturer but he was finally able to obtain the necessary parts to do the repair. Although it was still not an inexpensive fix, a new one would have been 6 times more. We now have a ridiculous amount of mouse bait and traps around our heat pump, so we don't go through this again. You should too!!! Thanks Chris and Easy Living Pools.

Easy Living Pools is bay far the BEST pool company in Ohio. Not only did they build our pool a few years ago, they also service our pool and if we have any issues or do not understand how something works, they are ALWAYS are there to help. This past SUNDAY (Memorial Day weekend no less) we had an issue with our automatic pool cover. I texted the owner Chris and within an hour he had a service tech out to our house and fixed the issue in 20 minutes. Easy living Pools treats us like we are family and care about our experience well after the pool is installed. They are kind, caring and professional and treat as if you are family. We can't thank them enough for always being there to help us or provide advice. If you are thinking about building a pool, you have to call Easy Living Pools.... So grateful for all of the men and women who work there.

Easy Living Pools was terrific to work with. From our first conversation, to the planning and design stage and finally construction, they were helpful and professional. The construction went very smoothly and the final product is beautiful. The care and craftsmanship the Easy Living Pools team puts into the construction is evident. All of the people involved were very pleasant, exercised a high level of skill and care and very hard workers. Both Chris and Brian were great to work with, they were very responsive and willing to offer advice and answer questions. We would highly recommend Easy Living Pools.

Words cannot express our gratitude to Chris and everyone at Easy Living Pools! They turned our swampy yard into an oasis with our Storm Grey Marvelous 35 and gorgeous patio and hardscapes. A true vacation at home! The process was clear, transparent, and incredibly well-scheduled and efficient. We received 3 bids none of whom could live up to their promises like Easy Living did. When they say they're going to be there to build it they mean what they say with no delay!

We hired Easy Living to install our pool. We waited for months and the pool shell was placed 10 days ago and filled with water. Since then we have heard nothing. After numerous calls and emails, we were told the plumber needed to order a part in effort to get the filter running, so they don’t know when that will happen. I was also informed today that due to supply issues, they cannot tell me when they will have the automatic cover installed. So we are basically left with a pond. It would have been nice if they explained their significant supply issues prior to placing the shell and filling the pool. So now we sit and wait…. Will send updates to this post in real time so you all can experience any progress. This way you can make your decision about utilizing Easy Living yourself. Update: over the last couple of months ELP has been responsive in resolving issues. We are still not completely done, but progress is being made.

We could not be happier with our new pool and the team at Easy Living Pools. Everyone who worked on our project from design through build was professional, knowledgeable, and courteous. Our project included pool installation, decking, retaining walls, fencing - everything needed to transform our empty back yard into our dream oasis and it is beautiful!

Easy Living Pools (ELP) designed, delivered, installed, and project managed every detail of our new pool, fencing, concrete surround, and gazebo. We could not be happier. Every item large and small was delivered as described right down to the coping. The relationship does not end after completion. ELP provides pool opening and closing service that provides peace of mind for us. Well done ELP. We are glad that you are there.

June 8, 2021 Easy Living Pools Ron Mathews Dear Ron, I wanted to take a moment to give your company the recognition they deserve. I would be remiss in making it a 2-sentence review. I have found that Easy Living Pools does make the pool process Easy. I have been in search of a pool for 2 years, I hired and had to fire 2 other companies that did not follow up on their word or contracts. The process with your company was professional from the start. Randy and yourself in the sales and design of my pool. Ron went above and beyond in making sure that everything was done correctly, I not only received a perfect backyard oasis, but I would say a friend. Quentin and his team of installers moved like a well-oiled machine, everyone moved effortlessly through the entire install. I would recommend Easy Living to anyone in need of a pool. Sincerely, Jim Norwood

June 8, 2021 Easy Living Pools Ron Mathews Dear Ron, I wanted to take a moment to give your company the recognition they deserve. I would be remiss in making it a 2-sentence review. I have found that Easy Living Pools does make the pool process Easy. I have been in search of a pool for 2 years, I hired and had to fire 2 other companies that did not follow up on their word or contracts. The process with your company was professional from the start. Randy and yourself in the sales and design of my pool. Ron went above and beyond in making sure that everything was done correctly, I not only received a perfect backyard oasis, but I would say a friend. Quentin and his team of installers moved like a well-oiled machine, everyone moved effortlessly through the entire install. I would recommend Easy Living to anyone in need of a pool. Sincerely, Jim Norwood

Builderscape and Easyliving Pools are experienced and expert pool installers. The ordering process was detailed and accurate. Our pool came in on time and was installed as promised. Easy Living Pools worked with us on placing it into a very unique and tight space. We watched as it was craned into place by a team that managed to basically thread a needle. Once installed, they returned to complete all of the infrastructure required and got our pool up and running this spring so we could enjoy it in time for the warm weather. Chris Matthews was on top of the process and checked in periodically to make sure we were happy. He spent time with us explaining how to take of the pool and shared his very helpful maintenance book. This company was professional in every aspect of our project. As an added bonus, they returned some $ when they discovered we really didn’t need one aspect of the installation. We highly recommend Easyliving Pools and Builderscape.

Builderscape and Easyliving Pools are experienced and expert pool installers. The ordering process was detailed and accurate. Our pool came in on time and was installed as promised. Easy Living Pools worked with us on placing it into a very unique and tight space. We watched as it was craned into place by a team that managed to basically thread a needle. Once installed, they returned to complete all of the infrastructure required and got our pool up and running this spring so we could enjoy it in time for the warm weather. Chris Matthews was on top of the process and checked in periodically to make sure we were happy. He spent time with us explaining how to take of the pool and shared his very helpful maintenance book. This company was professional in every aspect of our project. As an added bonus, they returned some $ when they discovered we really didn’t need one aspect of the installation. We highly recommend Easyliving Pools and Builderscape.

We had a wonderful experience putting in a pool with Easy Living Pools in the early summer of 2020. They helped us design a pool that integrated beautifully into our backyard and then brought it to life. From dig day onward, there were crews at our house every work day, moving the process along until the project was completed. Everyone was very professional and friendly, and they were responsive and happy to answer our questions as they came up. From our perspective, the process was easy and stress-free. We had such a great summer with our pool, and we are very happy that we chose Easy Living Pools for our pool construction and design. I always recommend them to friends who ask about our pool, and will continue to do so. We can't wait for warmer weather to arrive to jump back in!

We had a very good experience with EasyLiving Pools. We got everything we were looking for from size and design and the slide. While there were a few hiccups along the way the way they responded was reassuring that we made the right choice for project. I have already recommended them to several people and will continue to do so.

We had the vision for a backyard splashpad for a few years before we started the process, but when it was time to find a contractor, we were turned down by so many companies. We were not a large enough job for some, or just too unfamiliar to others. A backyard splashpad was not something most companies had any experience doing. Our first call to Builderscape/Easy Living Polls was fantastic from the beginning. Immediately we were able to talk with Mark (our Project Manager) about our plans, the design we had in mind, and a time for him to look at our property. The process ran very smoothly. Correspondence was quick with calls/emails almost always returned within the same day. This helped the project move forward quickly and exactly in line with our vision, enabling us to enjoy our backyard even sooner. When construction kicked off, we were introduced to the crew and through the process, got to know them, enjoy them, and looked forward to seeing their trucks outside. We loved that the same crew was working on our project the whole time. We loved that Mark oversaw the work constantly and was available for questions anytime. We never felt like a nuisance or as though we were “putting him out” in any way. Mark and the crew (Kevin and the rest) were always friendly, always accommodating and always a pleasure to work with. We sincerely missed having the guys working at our home. After our project was done, Mark was always available to answer any questions we had. The crew stopped by a few times to make sure everything was running smoothly and if we had any questions, and even made a surprise visit in the fall to help us winterize the system for the first time...something completed unexpected! We could not be more excited, and so incredibly pleased with how our splashpad and patio project was completed. Our kids and neighbors have so much fun in it and we look forward to many years of memories in our own backyard. Thank you so much for turning our vision into a reality and being a trustworthy, friendly business!

We had the vision for a backyard splashpad for a few years before we started the process, but when it was time to find a contractor, we were turned down by so many companies. We were not a large enough job for some, or just too unfamiliar to others. A backyard splashpad was not something most companies had any experience doing. Our first call to Builderscape/Easy Living Polls was fantastic from the beginning. Immediately we were able to talk with Mark (our Project Manager) about our plans, the design we had in mind, and a time for him to look at our property. The process ran very smoothly. Correspondence was quick with calls/emails almost always returned within the same day. This helped the project move forward quickly and exactly in line with our vision, enabling us to enjoy our backyard even sooner. When construction kicked off, we were introduced to the crew and through the process, got to know them, enjoy them, and looked forward to seeing their trucks outside. We loved that the same crew was working on our project the whole time. We loved that Mark oversaw the work constantly and was available for questions anytime. We never felt like a nuisance or as though we were “putting him out” in any way. Mark and the crew (Kevin and the rest) were always friendly, always accommodating and always a pleasure to work with. We sincerely missed having the guys working at our home. After our project was done, Mark was always available to answer any questions we had. The crew stopped by a few times to make sure everything was running smoothly and if we had any questions, and even made a surprise visit in the fall to help us winterize the system for the first time...something completed unexpected! We could not be more excited, and so incredibly pleased with how our splashpad and patio project was completed. Our kids and neighbors have so much fun in it and we look forward to many years of memories in our own backyard. Thank you so much for turning our vision into a reality and being a trustworthy, friendly business!

We Love Our Pool and Outdoor Living space! Easy Living Pools delivered everything we had hoped for and more. We had spoken to several service providers prior to landing with you and we clearly made the right choice. Walking us through each step of the process made it easy and virtually stress free. Needless to say we are very impressed with the final result. Thank You! You are professionals that truly understand what service is about. As the old saying goes - "You get what you pay for!" We are extremely happy with what we paid. Service, Quality, Cost; the perfect trio…

Easy Living Pools have been great. The Thursdays Pool products and equipment are next to none. From the dig to the cover I have been more than impressed with the crew and their vast experience in installing a pool. The quality of the workmanship and pool is awesome. It has also been a joy working with Brian and Quintin.

We recently finished up a pool project with Easy Living Pools. Everyone was very helpful throughout the process. The dig went great, and pool installation was skillful. We had a few hiccups with the concrete pour but Chris worked with us the entire way. He listened to our concerns, and made it right. They ended up re-finishing the concrete at their cost which was more than satisfactory to us. The pool was worked out great this summer! I look forward to many more seasons ahead!

The work that Easy Living Pools does is amazing. We had a pool installed this year and everything looks great. There were a few cosmetic things they had to fix after install, but they did it with no hesitation. We also just had our first closing performed by them and it went great. They showed up, did the work, and left. The only thing I would like to see improved is the communication. I asked to be involved in the pool closing so I could see the process in case I wanted to try and tackle it myself, but I was never given the day they were coming until two days before and when I asked for a time they were coming I never got a response. The same concern for the pool install process. I would have liked to have seen a better structured communication. We always seemed to be reaching out to them for updates and answers instead of the other way around. If we are going to spend that kind of money for their services, it should at least be a weekly update of what was done, what still needs to be done and the time table they are looking at. Overall though, they were very friendly and easy to work with.

Easy Living Pools worked with us last spring/summer 2017 on the design and execution of what is now our amazing pool and backyard. From inception to completion, Easy Living Pools was creative, communicative, helpful and responsive in every step on the process. What we received was beyond what we hoped for in our pool. We could not be HAPPIER with East Living and can not wait to use it summer after summer creating many memories with our family and friends!

Easy Living Pools are simply the best. If you are in the market for a new pool give Ron or Chris Matthews a call. They will handle every detail, from the planning to the install. Easy Living Pools workers are very professional and very detailed. We installed a fiberglass pool with a huge patio surrounding it. Once again if you want to deal with the best in the business give Easy Living Pools a call.